I have been a member since 2009. The location in north Ft. Worth Alliance town square is a joke. You can not get an appointment less than 2 weeks out, yet twice in the past 3 months my massage has been canceled the day of. You see my fiancé and I have 4 kids we don’t get free time often. So when we schedule the both of us at the same time for a massage a month out, we are really looking forward to it the day it comes. On 2 out of the 3 last attempts one of us has been called and canceled on with no care about the fact that we had 2 massages scheduled. When asked if we would like to reschedule, sure when can we get in? We don’t have anything available for 2 weeks. This company sucks, their staff sucks, and their managers suck!
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