Tag Archives: franchise owner

Jan 07

Contacting them all today

I was treated with such contempt today by the rudest woman. In front of the staff and other customers no less! I’ve been double billed for massages I never recieved, denied appointments, and accused of credit card fraud! I am so angry I am contacting every single person listed here by email and letter, as well as the franchise owner, and the better business bureau. THANK YOU for providing us with this information. This is a blatant scam.

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Dec 22

Harder Please

Dear Massage Envy,

I wish you would have made this easier for both of us – fortunately for me I’m on vacation for the rest of ┬áthe year, all my Christmas shopping is done…and I have nothing but time on my hands.

After being totally screwed by your deceptive sales tactics, a quick search of the good ole’ World Wide Web led me to hundreds, if not thousands, of other disgruntled Massage Envy customers. I felt it only appropriate to give everyone else one place to share the ironically stressful and frustrating experience they have had with Massage Envy Spa. Yes, as you have mentioned, I have apparently signed a contract which obligated me to pay for months of massages … Read More

Posted in Stories | Tagged , , , , , , , | 3 Comments