I just cancelled my membership to Massage Envy and the manager of my clinic told me we could work something out so I could use my many unused massage visits. She never called back and I did not sign any paperwork. I called just this week to schedule on of my 20 unused massages, and they are all gone! $1180 down the drain and in someone’s pocket at Massage Envy. This company needs to be shut down for unethical practices.
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