Horrible place to work… Low pay and no breaks

I have worked at massage envy location in CA for a little over 5 years. I absolutely love my clients and enjoy all our sessions together. My problem is the way they pay. You get paid either your wages or commission (unit pay) whichever is higher at the end of the pay period. So for example I work 36 hours a week and maybe see 10 people during that pay period I would get paid an hourly rate so that time spent with my client I don’t get paid my unit pay, just the hourly. It is a complete joke. So all that money just ends up going to the owner pockets. How is this legal?????? We should be paid for our time there and for when we see a client. They also tell the state lies to make sure people don’t get unemployment and if we forget to clock out for or 30 our manager goes in and manually changes our time clock to say we had taken a break. He is constantly doing this at the end of our pay period. I’m sure that’s not legal! Sometimes we get fully booked with four services in a row with no down time in between clients. I am constantly working on a full bladder and hungry stomach. The company does not care about you as a person or an employee. I am actively seeking a more rewarding place to work with management who wants to see you be successful and succeed. DO NOT work here…. EVER!

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  • Noah Hodgin

    I agree.what part of california are you in im in a business networking group in costa mesa we are activly looking for a massage therapist if you are interested please reach out to me 562-787-2833

  • Sterling Abrade

    This isn’t just envy. All franchises and spas degrade the job. We’re the only profession that requires schooling and student loans that still gets paid in tips. How is the industry ever going to get acknowledgment if we are paid the way waiters are?

  • David

    This is illegal in California and we are filing cases. http://www.audetlaw.com

  • Donnie M.

    Ok…. so you want to get paid hourly, commission and tips? What planet are you living on that any job will do that? So they pay you to sit on your butt. It’s either or… if you work 30 hours at say 8 an hour that’s $240. If you only did 10 massages at $15 per hour that’s $150. They will pay you the $240 because it’s more. The owners aren’t getting all that money you are still making more. The owners are also paying part of your taxes, disability and workman’s comp. If you were an independent contractor you would be responsible for all of that and you would only get commission and not a base rate if you were sitting around. What makes you entitled to $390 ( based on 30 hours) of pay for 10 hours of work?

    • Hilary Harris

      Who should you contact if your not getting paid either or?

    • Joshua Culmer

      Actually the way it works is that the therapist gets paid per service and is allowed tips. If the “employer” mandates that they have to stay at the establishment for a set time then they also get paid for the time that they do not have a service to perform. This is why some spa owners only require a therapist to come in if they have an appointment, and can leave when they don’t. So if a therapist has to be in at say 8:00am but only has an appointment at 10:30am and has to stay till 6:00pm. Then the therapist gets paid for the time they are there an hourly rate minus the time spent on the service. The service is a separate calculation.

  • Lady_D_of New Orleans

    It is legal for managers to manually add breaks (adjust time) for employees that forget to clock out (my manager does this all the time for me with complaining as I am ALWAYS forgetting to clock out for breaks and I am grateful for him). The pay does such as a therapist!! The way it is done blows! I understand why they did it that way (to encourage therapists to build and keep clientele). but to keep within the federal labor laws they have to pay base min wage if service hour wages do not equal at least legal min wage (for that state) for hours on clock. A therapist schedule for 8 hours but only massages for 2 hours should not be paid as if they massaged to whole shift.

    Breaks are at the employers’ discretion. I am very grateful my ME franchize owner and manager is amazing and takes care of us! Federal law does not currently require employers to provide meal, lunch, or break periods for their employees. However, it does place obligations on employers who, at their own discretion, choose to do so. Specifically, federal law requires an employer who grants employee non-meal rest period (usually the type lasting 20 minutes or less) to pay employees for their time on break. On the other hand, if an employer grants employees a bona fide meal or lunch period (usually of the type lasting more than 30 minutes), an employer does not need to pay for the break time so long as the employee is free to do what they wish while on break.

    The Fair Labor Standards Act (FLSA) is very strict in requiring employers to pay non-exempt employees for all hours worked. This may include requiring an employer to pay an employee for time worked while on a bona fide meal or lunch break, even if the break is supposed to be unpaid. (See 29 CFR 785.11). If an employee works during a lunch break that is supposed to be unpaid, an employer may be obligated to pay additional wages, including unintended overtime, to that employee. Employers can implement policies to prevent employees from working during unpaid meal or lunch periods, such as requiring employees to eat lunch away from their workspace, to ensure they will not be held responsible for paying employees during that time.