After registering for a massage and receiving their confirmation email, that also stated they would call to confirm, I never heard from them. The day before the massage, I called to confirm. They claim they never heard of me or my appointment. Then wanted me to sign up for a membership and take an appoint not convenient to me. The person answering the phone was rude and could care less about customer service. He would not let me speak to a manager or customer service. So, I have resorted to writing bad reviews. I do not recommend this franchise as they do not want customers.
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