As a receptionist for this company I felt like I was constantly breaking confidentiality with clients by doing intakes for the therapists. The are the trained professionals and have the training to do so. Also, it made me very uncomfortable when asked to read the therapists notes about the session in order to come up with something else to sell to them… Could they be any greedier? Maybe for once just give a crap about the clients and stop thinking they are an endless flow of money. Their health and well being might just be a little more important. Just maybe.

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  • Guest

    If one client would sue for this issue that would change things. Maybe it wouldn’t be a bad idea to become a client of massage envy and find reasons to sue them. If they would get sued for common issues, those common issues wouldn’t be so common. The confidentiality problem is a very common problem there.