Category Archives: Complaint Resolution

Dec 29

e-card

I purchased an e-card for a gift for Christmas ! They charged me twice and I need my $ 100 refunded to me ASAP! Have called 4 times will not call back and emailed them 4 times and no response ! If anyone knows how to get to the ecard support line please let me know ! Thanks Theresa

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Posted in Complaint Resolution | 2 Comments
Jan 22

Finally got some help

After close to a year of empty promises of call backs and resolution of being 1. overcharged and 2. stalling over canceling my membership. I know franchising well enough to know that corporate headquarters can rarely do anything for you unless their franchisee has broken the law or their policy but I also know that every Corporate Headquareters will always have binding clauses for franchisees about customer disputes. So I resorted to LinkedIn to find who at their Corporate Headquarters to talk to in order to resolve my issue as there was no way that stalling cancelations for months was not against the binding clause. I then called their Corporate Headquarters and requested the contact information for Robert Fish, sent … Read More

Posted in Complaint Resolution | Tagged , , , | 1 Comment